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Healthcare Scenarios

Healthcare Industry and iPayX Solutions

 

iPayX provides a variety of solutions so that patient payments can be delivered through and online pay service. iPayX solutions are highly rated for their flexibility, ease of service integration, self service solutions, & individualized web services within the Healthcare industry. IPayX is a member of several professional associations such as Healthcare Financial Management Association (HFMA), American Association of Healthcare Administrative Management (AAHAM), and Healthcare Information and Management Systems Society (HIMSS).

 

iPayX has been certified as a HIPAA Business Associate complying with the Health Insurance Portability and Accountability Act of 1996. HIPAA compliance is critical for any company supporting healthcare providers. iPayX strengthens your HIPAA practices by providing a full and complete audit trail of activity, document viewing, & the ability to reliably and securely send billing information via email in relation to online payments.

 

Case Studies for Healthcare Businesses Utilizing iPayX services…

 

  • Regional Medical Center: A multi-hospital urban health organization has achieved substantial success with acceptance in electronic payments through CareView PayNow Service. 85% of payments were processed via credit card, and the rest through eCheck. Patients and customer service agents benefited from the 24x7 payment service option.

 

  • Early Out Provider: Healthcare providers are now releasing non-bad debt receivables to an outside billing agent, known as ‘Early Out’. In the cases of early out providers, iPayX has noted high rates of successful payments from the implementation of credit card and eCheck capabilities.

 

  • Family Billing: Single payment capability for multiple bills with patient support has been highly successful to Regional Medical Centers.

 

  • Enterprise Wide Processing: iPayX CareView electronic payment services has been a tremendous asset to systems comprised with a dozen or more hospitals or health care facilities. This service implements a single-payment system for customer service agents, patients, and patient representatives to pay online. In the majority of cases, patients make the payments themselves, significantly decreasing the customer service workload and costs. 

 

  • Point of Sale Payment Services: iPayX PayPoint Cash Receipts Service is an option for organizations looking to improve the standardization & accuracy of point-of-sale payments. This service also integrates seamlessly with existing billing systems. Implementation of this service has been shown to significantly increase revenue, provide more accurate accounting records, and improve customer satisfaction.

 

  • Electronic Payment Enrollment Services: Customers are more likely to utilize and adopt electronic payment methods if they are accessible prior to the first billing cycle. IPayX can create an enrollment service for customer service reps and/or patients to promote sign-ups for electronic delivery & payments.

 

The studies listed above are a snapshot of iPayX services. Contact us today for a consultation on your specific healthcare industry billing needs. If you don’t find what you are looking for on our web site, we provide custom evaluations and solutions for our customers.

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