The following gives a glimpse into the real-world gains that iPayX customers are realizing with online payment management tools tailored to address specific healthcare industry challenges.
Regional Medical Center—a multi-hospital urban health organization is achieving substantial acceptance rates for electronic payments through CareView PayNow, with 85% of payments processed via credit card and the rest through eCheck. Both patients and customer service agents are benefitting from 24/7 payment service options.
Early Out Provider—Healthcare providers are now releasing non-bad debt receivables to an outside billing agent known as Early Out. iPayX is experiencing high rates of successful payments through implementation of credit card and eCheck capabilities in early out cases.
Family Billing—The ability to pay multiple bills with a single payment is increasing patient satisfaction at regional medical centers.
Enterprise-Wide Processing—Systems with a dozen or more hospitals and/or healthcare facilities are finding a tremendous asset in our CareView electronic payment services. Most payments are made by patients, although the system enables single-payment online options for customer service agents and patient representatives. The result is a significant reduction in staff workload and costs.
Point-of-Sale Payment Services—Our CareView POS service is helping organizations improve POS payment standardization and accuracy. Integrating seamlessly with existing billing systems, this service is boosting revenue, improving accounting accuracy, and increasing patient satisfaction.
Electronic Payment Enrollment Services—Patients are more likely to utilize and adopt electronic payment methods that are accessible prior to the first billing cycle. iPayX solutions are enabling the successful promotion of customer service/patient sign-ups for electronic delivery and payments.